Our Commitment to You
Transparency is the foundation of every garden we build. We've outlined our terms to ensure a harmonious partnership as we cultivate your sustainable future together.
Last updated: October 2023
Terms of Service
Welcome to LuminaHarvest. By accessing our services in New York or through our digital platforms, you're agreeing to be bound by these terms. We don't like fine print any more than you do, but it's vital for a healthy business ecosystem.
1. Service Agreements
Our vertical garden design and installation services are customized for each client. Have you considered the long-term maintenance required for hydroponic success? While we provide the tools and consultation, the daily care of the living wall is a collaborative effort. Detailed project scopes will be provided in individual plant consultation contracts.
2. Intellectual Property
The proprietary indoor farming solutions and workshop materials developed by LuminaHarvest remain our property. We're happy for you to share photos of your beautiful green walls, but the technical schematics stay with us. Fair enough?
3. Liability and Maintenance
Plants are living organisms. While we guarantee our installation at 55 Wyona Street, nature has its own plans. Our liability is limited to the system hardware and initial plant health as specified in our 90-day growth guarantee.
Questions? Contact our legal team at info@komiya.info for clarification on any point. We believe in clear communication over legal hurdles.
Secure
Data protection for every client.
Clear
No hidden fees or jargon.
Updated
Reviewed every 12 months.
Fair
Mutual respect in every contract.